Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sudden lack of access to university gmail account

  • 1 reply
  • 0 have this problem
  • 19 views
  • Last reply by SLG

SLG
SLG
more options

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change. Screenshot shows errormessage on Firefox, with functional Chrome screen in background. This has to be a firefox issue? help please!
Attached screenshots

Chosen solution

Doh. Cleared cache and restarted and it's working fine now.

Read this answer in context 👍 0

All Replies (1)

SLG
SLG Question owner
more options

Chosen Solution

Doh. Cleared cache and restarted and it's working fine now.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.