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Installation issue

  • 2 replies
  • 0 have this problem
  • 23 views
  • Last reply by jonzn4SUSE

Andrew.Chee
Andrew.Chee
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Hi Support team,

I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks

Hi Support team, I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks
Attached screenshots

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
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Are you by chance running Windows in S mode?

https://support.mozilla.org/en-US/kb/windows-s-mode-wont-let-me-install-firefox

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can you post a screenshot of the about system? Just get the regular version and not the msi. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modified by jonzn4SUSE

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