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Lost data

Harry Shapiro
Harry Shapiro
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Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

All Replies (2)

Paul
Paul
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  • Top 10 Contributor
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Hi Harry

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Harry Shapiro
Harry Shapiro Question owner
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Sorry. There was another profile there which I launched but didnt resolve the issue. Tried to follow the instructions for recovering data from old profile, but not sure if I did that right. Could you explain that one again please? Thanks Harry