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Unable to clear the cookie banner on the nsandi website despite which option I press

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Trying to use the nsandi website. Their cookie option creates a banner across the screen. Usual options - edit/accept all/reject all But no matter which button I press, the banner doesn't go away, so am unable to access the site as it is greyed off.

I don't have the problem with other websites, nor when I tried this website on my phone which uses a different browser. I'm not technical so haven't a clue why this is happening. Would be grateful for suggestions. Thank you

J

Trying to use the nsandi website. Their cookie option creates a banner across the screen. Usual options - edit/accept all/reject all But no matter which button I press, the banner doesn't go away, so am unable to access the site as it is greyed off. I don't have the problem with other websites, nor when I tried this website on my phone which uses a different browser. I'm not technical so haven't a clue why this is happening. Would be grateful for suggestions. Thank you J

All Replies (2)

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It works for me, even with cookies disabled.

Does it still happen in Troubleshoot Mode?

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Thank you so much for your reply.

I've just looked up troubleshoot mode and being non technical, it looks far too scarey for me to muck about with! I've found a direct link to their log in page which seems to avoid the problem I experience with their home page. I also (and I'll whisper this!) tried the other browser on my laptop and I don't have the problem with that. So on the rare occasions I need to access this site, I'll use one of those options.

Thanks again

Jan