Can't change my google password because Mozilla can't verify connection is secure
Dear Staff,
I received an email saying my email, passwords, etc. may have been compromised. Info links said I should first change email and passwords.
When I try to connect to google to change my password, it says Mozilla won't allow. Please advise. Mike
Dear Staff,
I received an email saying my email, passwords, etc. may have been compromised. Info links said I should first change email and passwords.
When I try to connect to google to change my password, it says Mozilla won't allow.
Please advise.
Mike
All Replies (3)
Are you using a proxy or VPN?
You can check the connection settings.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
I'm using vpn; proxy is off. What now? Mike
Are you able to proceed and change the password if you use a direct connection (i.e. disable the VPN) ?