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Firefox

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  • Last reply by cor-el

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Problem with firefox, In order to load the next web site I have to close firefox and load it again. I have removed all apps and add on's and ran every malware, virus finder that i can find, help, very annoying

Problem with firefox, In order to load the next web site I have to close firefox and load it again. I have removed all apps and add on's and ran every malware, virus finder that i can find, help, very annoying

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Since you gave no screenshot error or site in question with the problem no one can verify or replicate the issue your talking about.

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What happens when you try to load another website? Does the same happen in troubleshoot mode?

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.