Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox adds www. to the address typed, ignores "browser.fixup.alternate.enabled" flag

more options

the correct link is: http://sitename/sitepage


this link works after clearing cash and while connected to my VPN.

If I loose my VPN connection and either type that address in a tab or navigate a link on already opened site the address adds www (http://www.sitename/sitepage) and there is no way to get it working again. Even after VPN is re-connecting it would still fall back to www. version.

browser.fixup.alternate.enabled is set to false browser.fixup.alternate.prefix is set to ""

the issue still exists

the correct link is: http://sitename/sitepage this link works after clearing cash and while connected to my VPN. If I loose my VPN connection and either type that address in a tab or navigate a link on already opened site the address adds www (http://www.sitename/sitepage) and there is no way to get it working again. Even after VPN is re-connecting it would still fall back to www. version. browser.fixup.alternate.enabled is set to false browser.fixup.alternate.prefix is set to "" the issue still exists

All Replies (4)

more options

I don't know why the address would be changed if fixup is disabled, unless Firefox is getting a redirect from some other server while the VPN is disabled (redirects are saved in the cache).

more options

some more troubleshooting info:

  • the site is our local page at work, it is working fine, 100% recent uptime.
  • this behavior only occurs once I attempt to navigate to that site and it is not reachable (VPN is down)
  • once this happens, even after VPN is restored no matter what I do (type in the address, navigate from an already opened tab or click on a link in my e-mail) i still get http://www.sitename in the address and failure to navigate to it
  • at the same time opening incognito page and typing correct address "http://sitename/" in there works fine
  • clearing cash seams to restore functionality until next VPN disconnect
  • also tried disabling "browser.urlbar.autoFill" - not working either.

Modified by Yan

more options

Ok, some more digging and it is in fact a 301 from the domain server. Is there a way to clear/bypass that once VPN is restored without clearing ALL the cash?

more options

I think a 301 is URL specific, but I don't know how to delete a single page out of the cache. I also don't remember how to delete a specific website out of the cache. Is there a way? Hmm...