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After i forgot my password to my sync and did a reset i lost all my bookmarks

i dont care about the saved keys logins and what not all i need is the pages i saved cus i cant remember them

how can i get them back is there anyway i can show proff of identety just something i dont need any passwords or keys or nothing bassicly just links to the saved pages i made ive even gotten a new credit card so the saved credit card that was used on the sides wont work so yeah theres that to.

please help a frustrated user

Chosen solution

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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Chosen Solution

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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well that kinda sucks.. if i have to save things on a harddrive what if my pc crash or the drive dies what is the point of sync then

ohh well thanks tho

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