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After update I am no longer able to see some data on a spesific website.

  • 7 replies
  • 1 has this problem
  • 13 views
  • Last reply by kenammar

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After upgrading to the latest 94.01 I have a website that I can login and see some data but can't see some other data. I can do this from an older version and I can do it from another browser.

After upgrading to the latest 94.01 I have a website that I can login and see some data but can't see some other data. I can do this from an older version and I can do it from another browser.

Chosen solution

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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All Replies (7)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Can you attach a screenshot?

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Here is what I was able to duplicate: If I use about:support and refresh Firefox it will work for about 3 to 5 minutes and it will stop again and I can do this all day. I am able to use this site now from Chrome without any issues but I like to use Firefox if I can get this resolved.

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Chosen Solution

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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That fixed the issue but I had to do a refresh. Thanks

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Unfortunately the same problem is back.

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Update: I downloaded 95.0b4 and it worked fine.