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  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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Hello! I have lost both my Firefox custom opening page, and all my accumulated Bookmarks, after an apparent Firefox Upgrade. I have ttried everything to recover my old Bookmarks, but cannot find them using the Bookmarks Menu. I have tried to locate these files using my Windows File Manager, but thery are nowhere to be found within my Firefox Folder in my main Hard Drive (C:\).

If these files are hidden, I/m not aware of that and I have selected to show all hidden folders or files. These old Bookmarks must be SOMEWHERE within my Firefox Folder, but WHAT must I look for? My problem does NOT seem to be covered within the Help files.

Thank YOu,


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Modified by Chris Ilias

All Replies (3)

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Hey there!

Please see the link below for how to recover your lost bookmarks:

Hope I helped!

Kind regards,



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Sometimes when the browser thinks there is a problem with the profile, it will create a new one.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.


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