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Enhanced Tracking Protection Setting

Hello. Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed. Goal: Minimize tracking and pop-up ads from appearing during my browser… (read more)

Hello.

Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed.

Goal: Minimize tracking and pop-up ads from appearing during my browser session:

Please answer each question separately:

Q1. Is the Standard option sufficient or should it be set to strict?

Answer:

Q2a. Does the Standard option OR the Strict option provide the features of an ad-block or does the free Adblock needs to be installed as well in order to receive full protection?

b. When I was about to install the Free Adblock, a warning came up asking me if it was the best adblocker and confirming that the extension would have permission to access my data from all websites, extend developer tools to access my data in open tabs, display notifications to me, access my browser tabs, and access browser activity during navigation/

Do I really want to install Adblock knowing all of the above details?

Answer:

Asked by Buddy2014 15 hours ago

Last reply by Buddy2014 1 hour ago

Volume control streaming video in Windows 10 FireFox

When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when… (read more)

When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when I pause and resume playing, especially multiple times in a row, the audio level will increase by itself every time i resume playing however not by increasing either the YouTube/streaming site's volume setting nor my Windows volume slider. If an episode on Netflix finishes and the next episode starts automatically, the volume will be much lower once playback resumes but again, no volume settings/sliders have changed. If I pause and play again, the volume goes up and if i pause and play multiple times it will gradually go back to the original level. I have removed application control of volume in Windows from Firefox and have tried searching for this issue but have yet to find a solution. Chrome does not have this issues on my same device. On rare occasions, the audio will automatically boost all the way up to maximum level and become distorted regardless of which audio device I'm using i.e. wireless headphones, external sound card, any other audio device. I then need to pause and un-pause a few times before it goes back to normal Please help!

Windows 10 latest version 20H2 x64 KB4023057 Firefox latest current version 93.0 (64-bit)

Asked by E420 2 hours ago

account login

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I … (read more)

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I can log into this support page from the browser.

Asked by Liz 3 hours ago

Multiple Problems with Audible.com audiobooks

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play th… (read more)

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play the audiobook. Safari and other browsers do no do this - the files come as an .aax file. Even after I have an .aax file I cannot play it using Firefox because Audible.com does not recognize my registered computer. I get an error message: Document "LicenseForCustomerToken" couldn't be opened. Incompatable with QuickTime Player. FYI: QuickTime Player is a video (MP4) player app on my computer. So, once again, Firefox makes the .aax file appear like an MP4 file to Audible. It's doing some kind of unrequested and unwanted conversion of .aax files to MP4.

I hope you can fix this in your next update. i've worked with Audible to solve this issue, but they cannot help and are telling me it is a "known issue" with Firefox and recommend I use a different browser.

Asked by Kim 6 hours ago

Unable to login the Vanguard.com for the past couple of days.

For the past couple of days, I have not been able to login to Vanguard.com. I can login with Microsoft Edge and using a Firefox Private Window. No error message is disp… (read more)

For the past couple of days, I have not been able to login to Vanguard.com. I can login with Microsoft Edge and using a Firefox Private Window. No error message is displayed.

Thank you.

   Bob H.

Asked by Manage 7 hours ago

Unable to Send Voice Clip in Facebook Messenger

Hi there Firefox team! I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gi… (read more)

Hi there Firefox team!

I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gives me the following error: You haven't allowed Facebook access to your microphone

The problem is that I did, both in browser and on-site, and I can make audio calls and video calls with microphone working on the messenger just fine. Only sending the voice clip doesn't work. I don't know why and whether the issue is with Firefox or with Facebook's code for Firefox, but the issue definitely is annoying.

I've also changed Firefox privacy controls from Strict to Standard, and that didn't help either.

If anyone knows what to do, please help. I love using Firefox, and it's been my default browser for like, decades, and I don't intend to leave it because of this one issue... it's just frustrating. And I've seen some people experiencing the same issue on the web.

I don't know. May the Lord bless you! :D

Asked by Borius 8 hours ago

Skip the "open or save" dialog box when downloading an attachment in Gmail

I'm a recent convert from Chrome after decades (used to use Firefox waaaaaay back in the day) so I've become quite accustomed to how things worked in Chrome. I've found m… (read more)

I'm a recent convert from Chrome after decades (used to use Firefox waaaaaay back in the day) so I've become quite accustomed to how things worked in Chrome. I've found most of the workarounds to get it back to what I'm used to but one has stumped me and I've spent too many hours searching and reading so I'm hoping someone here can help... (I just discovered part of the problem while taking screenshots, I think it's the extension)

In Chrome, when in Gmail and clicking the download button to download an attachment, it would bring up the "save as" but in Firefox, while it will do that now for common things like jpg etc, I can't get it to do it for a .ds2 or .dss extension which are my most common downloads.

I see the Applications box in Settings/General but it doesn't show .ds2 or .dss and when I search, nothing. How do I add these two extensions so that when I try to download, it gives me the option to "Do this automatically for files like this from now on" option? Thank you!!

Asked by mysgyn 10 hours ago

How do I disable the "Forget About This Site" warning?

The latest update added a new warning to the "Forget About This Site" feature. I use this sometimes, and when I saw this warning for the first time yesterday, I knew it w… (read more)

The latest update added a new warning to the "Forget About This Site" feature. I use this sometimes, and when I saw this warning for the first time yesterday, I knew it was going to be a pain in the arse. I understand it's useful to some people, but I do not want to see it every time. How do I disable this warning?

Asked by David_H23 21 hours ago

Last reply by David_H23 18 hours ago

Some sites are glitched with mozilla

Some sites colors are inverted or glitched. I've noticed when I've used roblox that the description of the game isn't there and that the site is elongated and it's just a… (read more)

Some sites colors are inverted or glitched. I've noticed when I've used roblox that the description of the game isn't there and that the site is elongated and it's just a long, empty space until I get to the bottom. Sites like steam (More specifically the workshop) the background is the light for some reason but the text stays white and it's a struggle to see.

How do I fix this? I've tried changing between light and dark mode.

Asked by shrillnijago8 18 hours ago

Firefow will not open on iMac Pro running Big Sur

Firefox will not open or opens but will not show a window and must be forced to quit. 27 "iMac Pro running Big Sur. I have restarted the mac multiple times. I have uninst… (read more)

Firefox will not open or opens but will not show a window and must be forced to quit. 27 "iMac Pro running Big Sur. I have restarted the mac multiple times. I have uninstalled Firefox and reinstalled it, all with the same result. I have checked for updates and the computer shows everything is up to date.

Asked by mcmillan-james 19 hours ago

Last reply by mcmillan-james 19 hours ago

Web page not loading

Hi, binance margin page won't load on firefox, all other pages are fine but that one just goes to blank white screen when I click on it, any ideas on how to fix please? I… (read more)

Hi, binance margin page won't load on firefox, all other pages are fine but that one just goes to blank white screen when I click on it, any ideas on how to fix please? I have cleared cache/cookies and tried private window

Asked by garynagra 1 day ago

Last reply by garynagra 22 hours ago

Blerk 5

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by m… (read more)

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by my browser, i.e. Firefox. For a while now when I try to open any saved e-mail it will open for a few seconds and then it is covered by a Blerk 5 error notice. The following information accompanies it: ERR1800 Report ID: 0ca992e91cc1f7c63-20211015-124427. I would greatly appreciate a fix for this problem. I assume all the data are there safely saved because I can read the e-mails even if only for a few seconds. I need the fix to allow me to open all my old saved e-mails. Thank you.

Asked by grower77 1 day ago

Firefox sysnc has not brought password over from old laptop which I don't have access to

My laptop was on windows 8.1 and I hae synced passwords, bookmarks and extensions. I have now upgraded to windows 10 and when I signedin into firefox only the booksmarks … (read more)

My laptop was on windows 8.1 and I hae synced passwords, bookmarks and extensions.

I have now upgraded to windows 10 and when I signedin into firefox only the booksmarks have come across but not the passwords and extensions. I can see in my profile that the old profile is connected but it has not brought over the passwords. Please hlep.

I have attached the image to show the two connected devices. Pelase help. Thanks

Asked by swamy.hps 1 day ago

BT webmail - problem with saved draft emails

Since the last update, I have found a problem with BT webmail. For my 3 different ....@btinternet.com email accounts, since the update, when I save an email to the drafts… (read more)

Since the last update, I have found a problem with BT webmail. For my 3 different ....@btinternet.com email accounts, since the update, when I save an email to the drafts folder, then re-open it to edit and send, I can no longer re-save or send an email that comes from the drafts folder. Pressing the send or save buttons does nothing. New emails started and sent straight away (without going into the drafts folder) are not affected and still work perfectly, only those saved in drafts. This is a feature I use a lot - are you aware, and can it be fixed next update?

Asked by darylgunn 1 day ago

Firerox Instantly crashes when playing any video.

Running Fedora on a Samsung Chromebook 3 using MrChromebox's coreboot 4.14 Firmware ExceptionHandler::GenerateDump cloned child 14197 ExceptionHandler::SendContinueSigna… (read more)

Running Fedora on a Samsung Chromebook 3 using MrChromebox's coreboot 4.14 Firmware

ExceptionHandler::GenerateDump cloned child 14197 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... [Child 13910, MediaDecoderStateMachine #1] WARNING: 7ff1a7ce4f10 Could not set cubeb stream name.: file /builddir/build/BUILD/firefox-93.0/dom/media/AudioStream.cpp:367 Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. [Child 13910, MediaDecoderStateMachine #1] WARNING: Decoder=7ff1aa941000 [OnMediaSinkAudioError]: file /builddir/build/BUILD/firefox-93.0/dom/media/MediaDecoderStateMachine.cpp:3980 Exiting due to channel error.

Asked by Srjosney 1 day ago

Last reply by Srjosney 1 day ago

Search Shortcuts keywords don't work in search bar, despite wording of help text

In Settings > Search > Search Shortcuts, the help text currently reads "Choose the alternative search engines that appear below the address bar and search bar when … (read more)

In Settings > Search > Search Shortcuts, the help text currently reads "Choose the alternative search engines that appear below the address bar and search bar when you start to enter a keyword."

This seems to imply that entering keywords into the search bar will bring up alternative search engines. However, this is not the case; only the address bar responds to Search Shortcut keywords, while entering keywords into the search bar will pass the entire string (including keyword) to whichever your default search engine was.

Either the wording has to be modified to clarify that search engine keywords only work when typed into the address bar, or search keyword functionality has to be enabled on the search bar.

Asked by ud0s62ou 2 days ago

Last reply by ud0s62ou 1 day ago

What happened to the "X" when searching bookmarks that would cancel the search?

What happened to the "X" when searching bookmarks that would cancel the search? It was there on a previous version but is now missing. See pic, it used to be where I put … (read more)

What happened to the "X" when searching bookmarks that would cancel the search? It was there on a previous version but is now missing. See pic, it used to be where I put a red circle.

Asked by lyradd 1 day ago

Last reply by lyradd 1 day ago

Saving multiple open instances of Firefox

I had 4 instances of Firefox windows open with multiple tabs open on each one, restart after a power outage and firefox did not bring back a singe instance of any of the … (read more)

I had 4 instances of Firefox windows open with multiple tabs open on each one, restart after a power outage and firefox did not bring back a singe instance of any of the open windows. How to prevent that in the future ot does Firefox need to do additional coding to make that a thing?

Asked by patrickj1962 1 day ago

Scrambled Pastes

I am having a serious problem with inputting information into web page interfaces such as GMail and online forms. I am seriously dyslexic, so, I have to depend on tools s… (read more)

I am having a serious problem with inputting information into web page interfaces such as GMail and online forms.

I am seriously dyslexic, so, I have to depend on tools such as copy/paste and keyboard macros in my quest to avoid typos and incorrect information and amounts.

The best example that I have is using GMail's Web interface to compose and respond to emails where the problem has increased to the point where it happens on almost every input session. For example, if I use a keyboard macro to type my name "Beverly" it almost always gets scrambled to something like "Byeverl"

This happens on some, but not all web input pages... another example, is trying to enter a number into a field that simply does not work if I paste. Sometime back, I went so far to create an AutoHotKey macro that put's a delay between each character that is in the copy/paste buffer. That seemed to work for a while, but has since stopped working apparently because the interface now detects that I left the input field in order to trigger the keyboard macro.

Help, Beverly Howard

Asked by BevHoward 3 days ago

Last reply by BevHoward 1 day ago