no longer follows links, going on about 3 weeks now
If I go to https://www.becu.org the page displays as expected and all is well. If I click on the "Online Banking" tab, it's supposed to take me to a login page and this no longer works. If I right-click on the tab, I can open it in a new private window without issue. What happened, why or how did the behavior change? Thanks for any insight, nearly ready to switch to chrome.
All Replies (3)
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
As I said, if I right-click on the tab, I can open it in another window so it's not an issue of blocking content. I have Firefox set to delete cookies and site data on exit and to never remember history..
Have you cleared the cache?
Use these links to create a new profile.
Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.