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new private window not available

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by paulatic

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When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

Chosen solution

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.

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You can check the about:policies#active page to see whether policies are active (63+).

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Could you also check whether Adblocker Ultimate's pop-up blocking could be closing the window?

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Chosen Solution

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.