Unable to delete or change a password that is incorrect
I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the password is. What can I do to rectify this? Have tried several things, all failed. Thank you.
All Replies (1)
You mean that you can't remove this login entry on the about:logins (Lockwise) page or do you see this data in a drop-down list of a login form ?
You can use these steps to remove saved items from an autocomplete drop-down list.
- click the (empty) input field on the web page to open the drop-down list
- highlight an entry in the drop-down list with cursor Down key
do not click the mouse or press the Enter key
- press Shift+Delete (68+) to delete the highlighted entry
Note that hovering with the mouse doesn't work.