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Cache won't clear

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by trainerjk

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Regardless of what I try, my cache will not completely clear. There is always 989 KB that remains and will not clear. This is something that has just recently started and I have not changed anything. The only extensions I am using are Keeper Password Manager and Adblock.

Any ideas on how to get it to clear?

Attached screenshots

Chosen solution

Hi trainerjk,

Try Refreshing the browser. Steps:-

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

Thank you.

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Chosen Solution

Hi trainerjk,

Try Refreshing the browser. Steps:-

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

Thank you.

Helpful?

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Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.

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Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

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Refreshing worked. Wiped out everything so I had to start over with Firefox but that's OK, it's easy enough to do.

Thanks all!

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