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Outlook has recently started asking me to completely login every time I use it, rather than going directly in when I click the icon on the Firefox home page. I

  • 4 replies
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  • Last reply by mpanther

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Outlook has recently started asking me to completely login every time I use it, rather than going directly in when I click the icon on the Firefox home page. I'm checking to see if that is caused by anything I have authorized you to do before I complain to Microsoft.

Outlook has recently started asking me to completely login every time I use it, rather than going directly in when I click the icon on the Firefox home page. I'm checking to see if that is caused by anything I have authorized you to do before I complain to Microsoft.

Chosen solution

Hi bbolt77, Do you have an exception set for Outlook in Menu -> Options -> Privacy & Security page Cookies and Site Data -> Manage Permissions... to Block ?

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Hi mpanther, Try clearing Cookies & Site Data.

While you are at the site, click on the dark gray padlock icon. At the bottom select Clear Cookies and Site Data...

This will log you out.

If it doesn't do it automatically, Refresh the page and sign in again.

Be sure that you have the "Remember Me" or "Stay Signed In" option selected.

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I have this problem too. If I change url without coming out of FF it still happens.

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Chosen Solution

Hi bbolt77, Do you have an exception set for Outlook in Menu -> Options -> Privacy & Security page Cookies and Site Data -> Manage Permissions... to Block ?

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The problem was that I had recently enabled erasing cookies each time Firefox was closed. As soon as I disabled that the icons open them again.

Thanks

John Will