X
Tap here to go to the mobile version of the site.

Support Forum

video file not found

Posted

I'm a premium member at Bill O'Reillys and receive no spin news to view. I use to be able to view the no spin news up until approximately 7 weeks ago. I can no longer view the no spin news and I haven't got a clue as to why. I am not tech savvy and I have spent many hours trying to locate the problem unsuccessfully.

After signing into my account to view the video it gives me hlsjs:video file not found. I am able to view the video of the day but not the no spin news. I tried google chrome and Internet explorer and it says the same thing, video file not found. I'm sure there is someone that has the solution to my issue. Help and thank you.

I'm a premium member at Bill O'Reillys and receive no spin news to view. I use to be able to view the no spin news up until approximately 7 weeks ago. I can no longer view the no spin news and I haven't got a clue as to why. I am not tech savvy and I have spent many hours trying to locate the problem unsuccessfully. After signing into my account to view the video it gives me hlsjs:video file not found. I am able to view the video of the day but not the no spin news. I tried google chrome and Internet explorer and it says the same thing, video file not found. I'm sure there is someone that has the solution to my issue. Help and thank you.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

Pj
  • Top 25 Contributor
25 solutions 674 answers

FredMcD said

You must be logged in as a Premium Member to access this content.

Here are Free Clips.

Here's the Video Section.


~Pj

''FredMcD [[#answer-1207550|said]]'' <blockquote> You must be logged in as a Premium Member to access this content. </blockquote> Here are [https://www.billoreilly.com/blog?categoryID=21#month=2&year=2019 Free Clips]. Here's the [https://www.billoreilly.com/video?chartID=332&pid=25687 Video Section]. ~Pj
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4028 solutions 56332 answers

You said you were having trouble with the 'spin news' clips. Are those others also causing problems?

You said you were having trouble with the 'spin news' clips. Are those others also causing problems?
Was this helpful to you?
Quote

Question owner

There is no error message when I click on the clip. It only shows me hlsjs:video file not found. This is the web page to sign into my account @ BOR. https://www.billoreilly.com/site/member/login It's also the same web page to view the no spin news.

There is no error message when I click on the clip. It only shows me hlsjs:video file not found. This is the web page to sign into my account @ BOR. https://www.billoreilly.com/site/member/login It's also the same web page to view the no spin news.
Was this helpful to you?
Quote

Question owner

I tried the free clips but it doesn't matter. It comes up with the same/video file not found. I can only watch the video's of the day.

I tried the free clips but it doesn't matter. It comes up with the same/video file not found. I can only watch the video's of the day.
Was this helpful to you?
Quote

Question owner

I noticed under blocking tracking cookies there were 2 BOR web pages being blocked, one is BOR.com and the other one is images.BOR.com. I turned off blocking for the site but nothing changed, so I turned it back on to blocking for the site.

I noticed under blocking tracking cookies there were 2 BOR web pages being blocked, one is BOR.com and the other one is images.BOR.com. I turned off blocking for the site but nothing changed, so I turned it back on to blocking for the site.
Was this helpful to you?
Quote

Question owner

The video section works great but not the no spin news. That's very strange!

The video section works great but not the no spin news. That's very strange!
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17005 solutions 153557 answers

Try to enable third-party cookies to see if that has effect.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can check the Web Console to see if there is more detail available.

Try to enable third-party cookies to see if that has effect. Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History). *https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history *Options/Preferences -> Privacy & Security<br>Firefox will: "Use custom settings for history" *remove checkmark: [ ] "Always use Private Browsing mode" You can check the Web Console to see if there is more detail available. *https://developer.mozilla.org/en-US/Tools/Web_Console
Was this helpful to you?
Quote

Question owner

Thanks. I enabled third party cookies/didn't work. I will have to try the web console when I have more time/from what I was able to see briefly, it's french to me and I don't understand french, but will give it a try later.

Thanks. I enabled third party cookies/didn't work. I will have to try the web console when I have more time/from what I was able to see briefly, it's french to me and I don't understand french, but will give it a try later.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.