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Crash problem

Posted

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821

Dear Sirs, Firefox continu to crash (most of all after reproducing video). I remain in wait of your kind answer, thanks. Best regards

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821 Dear Sirs, Firefox continu to crash (most of all after reproducing video). I remain in wait of your kind answer, thanks. Best regards

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

Version 61.0.2 Build ID 20180807170231 OS OS Version Build Architecture

Note: No operating system information provided


bp-5a6fd7fe-fae1-4d69-9a93-1ad820180821 bp-19f9d9fc-2398-4929-bd9c-938220180821

Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 40 related bug reports

No Modules listed

Version 61.0.2 Build ID 20180807170231 OS OS Version Build Architecture Note: No operating system information provided bp-5a6fd7fe-fae1-4d69-9a93-1ad820180821 bp-19f9d9fc-2398-4929-bd9c-938220180821 Signature: IPCError-browser | ShutDownKill Attention Sumo's there are 40 related bug reports No Modules listed

Modified by FredMcD

FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

ShutDownKill sometimes something about Firefox is slow/not closing properly.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

ShutDownKill sometimes something about Firefox is slow/not closing properly. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding