Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Open H264 & Widevine content plugins will install shortly, but aren't

  • 1 reply
  • 4 have this problem
  • 34 views
  • Last reply by slatsios

slatsios
slatsios
more options

Just upgraded to Firefox 64-bit per Mozilla instructions. Uninstalled Firefox 32-bit. Tools->Add-ons indicates the OpenH264 and Widevine Content add-ons "will install shortly". But, they don't. Using Norton Internet Security anti-virus.

Any assistance would be greatly appreciated.

Thanks!

Just upgraded to Firefox 64-bit per Mozilla instructions. Uninstalled Firefox 32-bit. Tools->Add-ons indicates the OpenH264 and Widevine Content add-ons "will install shortly". But, they don't. Using Norton Internet Security anti-virus. Any assistance would be greatly appreciated. Thanks!

Chosen solution

Just found the solution. Used "Open Menu" in upper right corner of browser. Selected "Add-ons". Selected the little gear at the top of that window and then selected "check for updates". Fixed now.....

Read this answer in context 👍 0

All Replies (1)

slatsios
slatsios Question owner
more options

Chosen Solution

Just found the solution. Used "Open Menu" in upper right corner of browser. Selected "Add-ons". Selected the little gear at the top of that window and then selected "check for updates". Fixed now.....