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cannot open a PDF recived file reads as gibberish

  • 2 replies
  • 4 have this problem
  • 200 views
  • Last reply by SandieSimms

SandieSimms
SandieSimms
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when I open the PDF file it is all symbols and character but if I save the file and open it in a different software beside Mozilla I can read it

when I open the PDF file it is all symbols and character but if I save the file and open it in a different software beside Mozilla I can read it

Chosen solution

Thunderbird cannot open PDFs, it needs a helper application for that. You'll need to tell Thunderbird what that helper application is. In your case you may have set the wrong app. Check your settings. http://kb.mozillazine.org/Actions_for_attachment_file_types#Changing_the_settings_for_attachment-handling_actions

Another possibility for what you're seeing: http://kb.mozillazine.org/Actions_for_attachment_file_types#Unexpected_handling_of_certain_attachments

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Thunderbird cannot open PDFs, it needs a helper application for that. You'll need to tell Thunderbird what that helper application is. In your case you may have set the wrong app. Check your settings. http://kb.mozillazine.org/Actions_for_attachment_file_types#Changing_the_settings_for_attachment-handling_actions

Another possibility for what you're seeing: http://kb.mozillazine.org/Actions_for_attachment_file_types#Unexpected_handling_of_certain_attachments

SandieSimms
SandieSimms Question owner
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Thank you ODF files were using Notepad when opening changed to Acrobat Reader