Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

add-on icon greyed out

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Haradeas

more options

I am trying to reinstall my Roboform toolbar. In researching, I believe I need to enable it in add-ons. But when I go to Customize, the add-on icon is greyed out. Actually all the icons are greyed out. How can I do this?

I am trying to reinstall my Roboform toolbar. In researching, I believe I need to enable it in add-ons. But when I go to Customize, the add-on icon is greyed out. Actually all the icons are greyed out. How can I do this?

All Replies (1)

more options

It is possible that the add-on is not compatible anymore with the latest version of Firefox. Then you have to wait for the creator to release a new update of said add-on. You can read on the firefox addon page which release is currently supported.