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While trying to reset password firefox says that they have sent email to do this but it never come through

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  • 3 have this problem
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  • Last reply by Paul

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firefox asks for new password but wont let me do it

firefox asks for new password but wont let me do it

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Hi

Is this for a Firefox account or for another account that you use on-line?

It may be the case that the email has been mistaking labelled as spam by your email service provider. I recommend checking the junk mail folder in your email account to see if it is there.