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Dell laptop keyboard and mouse clicker won't work in firefox only...HELP

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  • Last reply by Scribe

melody1
melody1
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So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there.

I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there. I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

All Replies (1)

Scribe
Scribe
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Hi, try starting in Safe Mode by holding down Shift when you start Firefox - Diagnose Firefox issues using Troubleshoot Mode

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