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Check Your Plugins infinitely running when selected. Doesn't work

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

jrholmes
jrholmes
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From the Add-Ons page, I select "Check to see if your pluggins are up to date". The rotating circle runs and runs and runs and never displays the resultant screen. I can also hit this error when I select "Update Now" from a plug-in.

Running Mozilla Firefox 49.02 on Win XP. (Which has been working up to now)

From the Add-Ons page, I select "Check to see if your pluggins are up to date". The rotating circle runs and runs and runs and never displays the resultant screen. I can also hit this error when I select "Update Now" from a plug-in. Running Mozilla Firefox 49.02 on Win XP. (Which has been working up to now)

All Replies (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.