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Why do I get Yahoo when I click on Firefox icon?

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  • 1 has this problem
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  • Last reply by cor-el

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Mozilla page does not come up. I get Yahoo instead. Then my email does not work properly nor do I get any other tabs. Do I need to download Firefox again?

Mozilla page does not come up. I get Yahoo instead. Then my email does not work properly nor do I get any other tabs. Do I need to download Firefox again?

All Replies (2)

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hello carollinnea, please try to refresh firefox and see if this can address the issues...

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You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window