Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Plugin Container for firefox occure more frequently now.

toxickun
toxickun
more options

For some reason im beginning to see firefox crashing every more often then ever, every single day, it always crashs over and over again because of some Plugin Container. it's annoying and idk how to fix it, (Even removing firefox and doing a clean reinstallization dosen't work!) What's going on.

Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	35.0.1.5500
 Application Timestamp:	54c1f9f3
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	35.0.1.5500
 Fault Module Timestamp:	54c1f224
 Exception Code:	80000003
 Exception Offset:	00001425
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online: 

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline: 

 C:\Windows\system32\en-US\erofflps.txt
For some reason im beginning to see firefox crashing every more often then ever, every single day, it always crashs over and over again because of some Plugin Container. it's annoying and idk how to fix it, (Even removing firefox and doing a clean reinstallization dosen't work!) What's going on. Problem signature: Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 35.0.1.5500 Application Timestamp: 54c1f9f3 Fault Module Name: mozalloc.dll Fault Module Version: 35.0.1.5500 Fault Module Timestamp: 54c1f224 Exception Code: 80000003 Exception Offset: 00001425 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.