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Whenever I attempt to open my mail at aol.com in Firefox, I keep receiving a message window saying "The Page isn't Redirecting Properly"

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  • 2 have this problem
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  • Last reply by cor-el

TdMTiger
TdMTiger
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I sign onto AOL - click on open mail, and only today I started getting the window that says "The Page isn't redirecting properly", followed by the message - "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I did disable 3rd party cookies and am allowing pop-ups, but it still does not direct me to my mail.

Can you help me resolve this?

I sign onto AOL - click on open mail, and only today I started getting the window that says "The Page isn't redirecting properly", followed by the message - "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I did disable 3rd party cookies and am allowing pop-ups, but it still does not direct me to my mail. Can you help me resolve this?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also: