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Firefox ignores keyboard when acroread running

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

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When acroread (9.5.5, but this has happened for years with many versions) is running Firefox doesn't get any keyboard input. Firefox is full-screen, acroread is in the background, Firefox gets mouse input. This doesn't happen when acroread's plugin is up, only the stand-alone acroread. I do this only occasionally; it's more annoyance than serious problem. I'm more curious as to what's happening.

When acroread (9.5.5, but this has happened for years with many versions) is running Firefox doesn't get any keyboard input. Firefox is full-screen, acroread is in the background, Firefox gets mouse input. This doesn't happen when acroread's plugin is up, only the stand-alone acroread. I do this only occasionally; it's more annoyance than serious problem. I'm more curious as to what's happening.

All Replies (3)

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Hi RandomTroll, This was an old issue on linux: https://bugzilla.mozilla.org/show_bug.cgi?id=419377 However I am not aware of the version of linux that you are using and would help the investigation further.

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The bug to which you refer regards the acrobat plugin. I reported a problem with acroread and pointed out that it *doesn't* happen with the acrobat plugin.

When I posted the question I included all the information about my system. I use Slackware; I check for updates daily. I build my own kernel, currently 3.18.3. I use Firefox 35, acroread 9.5.5. The problem has happened for years

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?