X
Tap here to go to the mobile version of the site.

Support Forum

This thread was closed and archived. Please ask a new question if you need help.

Where is my donation email I charged to Visa yesterday?

Posted

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time.

You did not send me an email confirming this donation, and my Visa account has not been charged yet?

When does this get processed? I Feel insecure with my Visa floating around somewhere?

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time. You did not send me an email confirming this donation, and my Visa account has not been charged yet? When does this get processed? I Feel insecure with my Visa floating around somewhere?

Additional System Details

Installed Plug-ins

  • Google Update
  • IObit Toolbar Plugin Stub for 32-bit Windows
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 15.0 r0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Zeon PDF Plugin For Mozilla

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

finitarry 251 solutions 3421 answers

What home page? That sounds like a fraud to me.

What home page? That sounds like a fraud to me.

Question owner

The donation page Firefox uses for a home page is what I used.

How can my Firefox home page be a fraud?

I sign onto Firefox with McKafee security.

The donation page Firefox uses for a home page is what I used. How can my Firefox home page be a fraud? I sign onto Firefox with McKafee security.
guigs 1072 solutions 11697 answers

Helpful Reply

HI iamenuf2,

There is actually an email that you can contact for requesting manual receipts. They may also be able to investigate what might have happened. The donate url is https://sendto.mozilla.org/page/contr.../Give-Now

and the address you will want to reach out to is donate@mozilla.com

HI iamenuf2, There is actually an email that you can contact for requesting manual receipts. They may also be able to investigate what might have happened. The donate url is [https://sendto.mozilla.org/page/contribute/Give-Now] and the address you will want to reach out to is donate@mozilla.com
barebull99 0 solutions 2 answers

I am unable to reach the mozilla donation area.I sent a check around 1-1-15 and it has not been cashed yet.

I am unable to reach the mozilla donation area.I sent a check around 1-1-15 and it has not been cashed yet.
the-edmeister
  • Top 25 Contributor
  • Moderator
5412 solutions 40317 answers

barebull99,

Please use the donate@mozilla.com email address to contact Mozilla about donations issues.

barebull99, Please use the '''donate@mozilla.com''' email address to contact Mozilla about donations issues.