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Open email to read and the messages delete

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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Once a week when I open my email to read it just goes to trash.It only seems to happen once a week

Once a week when I open my email to read it just goes to trash.It only seems to happen once a week

All Replies (3)

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SO what is your email provider?? like hotmail or gmail or yahoo like that..!!

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I think this is not the problem with the browser..!! do you use thunderbird??

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.