Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

more options

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update". I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on. It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update. I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it. FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.
Sarin'efijery napaingotra

All Replies (4)

more options

Can you post/attach the extensions list from your "Help -> More Troubleshooting Information" (about:support) page?

Helpful?

more options

If you go to this page on the Add-ons site, and the site finds a matching extension, the "Add to Firefox" button should change to a "Remove" button:

https://addons.mozilla.org/en-US/firefox/addon/privacy-pass/

(If it has the same name but it's not actually the same extension internally, you won't see the button change.)

Helpful?

more options

I should have mentioned that. I'd already found that.

The "Add to Firefox" button changes to an "Enable" button.

Not a "Remove" button.

Strange.

Helpful?

more options

Oh, I guess I didn't check a page for a disabled extension.

What do you think about Enabling it and then Removing it?

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.