Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird no longer getting new emails.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 89 views
  • Valiny farany nomen'i dmack574

dmack574
dmack574
more options

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password.

I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method.

I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit).

Is there a way to do a connection test to verify the server settings are correct?

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password. I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method. I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit). Is there a way to do a connection test to verify the server settings are correct?

Vahaolana nofidina

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

According to their website, you have the correct settings. Did you delete the old password from Saved Passwords in Settings/Privacy & Security, restart TB, and then enter the new one when prompted?

dmack574
dmack574 Tompon'ny fanontaniana
more options

Vahaolana Nofidina

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.