Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I would like to drag a email message to my mac desktop and it does'nt work

  • 8 valiny
  • 1 manana an'ity olana ity
  • 23 views
  • Valiny farany nomen'i sfhowes

more options

I try to drag any message from my ThunderBird mail app for mac to my operating system Desktop and it doesnt work. Can you please help me on this

Thanks!

I try to drag any message from my ThunderBird mail app for mac to my operating system Desktop and it doesnt work. Can you please help me on this Thanks!

All Replies (8)

more options

Does right clicking and selecting save as work? Does restarting with add-ons disabled from the help menu enable the drag and drop?

more options

It's still the same - drag&drop is not working even when I restarted with Add-ons Disabled... Right-click and select Save As... works, but drag&drop is a time-saver

more options

I still require help on this.. The Drag&Drop functionality of the email messages from ThunderBird client on mac to Mac Desktop is NOT working. Thanks!

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

I have not installed any 3rd party Add-ons, only Lightning by default which I have disabled it, but to no avail. Still the same problem :(

more options

Did you restart. I am not interested in your perceptions of what is installed. safe mode is about more than add-ons.

You might also not be aware that what support is provided here is provided by volunteers, no one here gets paid. so short answers that provider no useful information are often ignored, as are those demanding.

more options

I did restarted the app in safe mode, but it still the same.

more options

Apparently it works with attachments but not with messages:

https://bugzilla.mozilla.org/show_bug.cgi?id=1455429