Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

If I login to firefox on a new macbook, why do i not see my bookmarks?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 15 views
  • Valiny farany nomen'i CRW

CRW
CRW
more options

I've downloaded and installed Firefox on my new macbook pro and was hoping that my saved logins, passwords and bookmarks would have transferred / synced.

I've downloaded and installed Firefox on my new macbook pro and was hoping that my saved logins, passwords and bookmarks would have transferred / synced.

All Replies (2)

guigs
guigs
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

CRW
CRW Tompon'ny fanontaniana
more options

I read through the 'article' you linked and it intimates that if I am synced then the bookmarks from one computer should be visible on the other without my having to back it up. Did I read that wrong and therefore the only way to transfer bookmarks (and keychain settings) is using a flash drive?