Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am unable to preview an attached .pdf file when writing a new message ?

  • 4 valiny
  • 4 manana an'ity olana ity
  • 149 views
  • Valiny farany nomen'i Signshop

more options

I am unable to preview an attached .pdf file when writing a new message ?

I am unable to preview an attached .pdf file when writing a new message ?

Vahaolana nofidina

On the toolbar > Options > Attachments > incoming and delete any entry listed there for a PDF file You can modify the helper, but I find deleting is less prone to human error.

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (4)

more options

That is correct. What is the issue?

more options

Sorry, I should have provided more info. When I attach a .pdf file ready to send to a client I always like to check the file I'm sending. My usual process is to open the attachment prior to sending. So by double clicking on the attachment or using the open command nothing happens. Adobe Reader doesn't fire up. This is only a recent issue and became a problem after Adobe updated the reader to DC.

Thanks for looking into this !

more options

Vahaolana Nofidina

On the toolbar > Options > Attachments > incoming and delete any entry listed there for a PDF file You can modify the helper, but I find deleting is less prone to human error.

more options

Thank you ! Problem solved.