Can't get my sync data back after reseting password
Greetings, I have reinstalled os on my laptop and was trying to sync all my bookmarks etc again. Every last time I did that, there was no problem. However, this time, it wouldn't accept my password for some reason. It kept showing me "incorrect password" although the password was right. I had to reset my pass and after that I don't seem to be having my synced data back. How do I fix this and get everything I need again? Thanks in advance.
Vahaolana nofidina
The Sync service uses a sync key to encrypt data locally before uploading This Sync key is generated internally from the password of your Firefox account, so you do not need to worry about it. Without the correct password it isn't possible to decrypt the data stored on the Sync server because the correct Sync key can't be generated. This Sync key changes when you change the password of the Firefox account and you lose all data stored on the Sync server when you change the password of the Sync account.
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (2)
Resetting the Sync password clears the Sync data from the Sync server.
Vahaolana Nofidina
The Sync service uses a sync key to encrypt data locally before uploading This Sync key is generated internally from the password of your Firefox account, so you do not need to worry about it. Without the correct password it isn't possible to decrypt the data stored on the Sync server because the correct Sync key can't be generated. This Sync key changes when you change the password of the Firefox account and you lose all data stored on the Sync server when you change the password of the Sync account.