Showing questions for topic:

Using Firefox VPN browser and Norton system VPN simultaneously

Can you safely run Norton VPN (WireGuard) and Firefox VPN at the same time on the same Windows device. Is there any increased risk of routing collisions, adapter conflict… (read more)

Can you safely run Norton VPN (WireGuard) and Firefox VPN at the same time on the same Windows device. Is there any increased risk of routing collisions, adapter conflicts, DNS leaks, dropped connections, or other issues for using both.

Open 2

Firefox VPN stopped working and now just gives me an infinite Get Started Sign in Loop.

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to co… (read more)

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

Open 2 49

I have been an avid fan and promoter for others to try it. But now, don't see FireFox VPN active.

I have been an avid fan and promoter for others to try it. But now, don't see FireFox VPN active. Since I actually knowing had Firefox browser VPN, supported your group b… (read more)

I have been an avid fan and promoter for others to try it. But now, don't see FireFox VPN active.

Since I actually knowing had Firefox browser VPN, supported your group by paying for Mozilla VPN for a year.

Now, was wondering if I could find out if what I thought was a VPN built in the Firefox browser, but all my communication and searches have not proved successful.

Thanks. ideachaser

Open 2

vpn wont work

as you can see the image i press get started after it does it make me go to the 2-3 image i press get started and it does not work instead of it working it shows me the (… (read more)

as you can see the image i press get started after it does it make me go to the 2-3 image i press get started and it does not work instead of it working it shows me the (first image is try firefox built in vpn)

Open

Where can I find how much data I have left on Firefox VPN?

I'm aware that Firefox VPN comes with a 50 GB/month data limit. Having used it recently, I'm not finding anything that indicates how much data I have left for the month, … (read more)

I'm aware that Firefox VPN comes with a 50 GB/month data limit. Having used it recently, I'm not finding anything that indicates how much data I have left for the month, and I haven't found anything pertaining to this under Settings or the FAQ.

Solved 7 10

No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (read more)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Open 8 20

VPN what next?

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing… (read more)

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing?

Moderator note: This question has been edited to remove an unintended link.

Open 10

VPN has never been available

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize too… (read more)

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

Solved 8 137

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (read more)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 8 2232

How to install your VPN and get the information VPN is on and working?

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to p… (read more)

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to proceed to an installation process. I realy feel lost and dumped into a marry go round endless circle.

Open

I accidentally deleted my Firefox VPN and everything to do with it and I want it back.

Firefox does not recognize that it is gone too automatically update my window. I need help to put the latest VPN back into my Firefox version 153.0 bc I have tried every… (read more)

Firefox does not recognize that it is gone too automatically update my window. I need help to put the latest VPN back into my Firefox version 153.0 bc I have tried everything AI has recommended and I still don't have it. I may have deleted the hidden files too. Should I just delete all of Firefox and download the latest version and let that update itself?

I am using Macbook Air computer with Monterey OS and part of Tahoe OS (I didn't have enough room to download it said I needed 5+ more gigs) and I was already using FireFox version 153.0 BUT I didn't know what that little VPN icon was at the top right of my screen and so I deleted it and everything to do with it. I may also have deleted the hidden files of it. I followed AI to try to recover it, but no luck. The Firefox app itself tells me I already have the latest version, but the entire VPN appears to be gone.

Not sure what else I could have accidentally deleted, but would a complete remove and re-install of Firefox be my easiest and best choice now? I can go no farther with AI, it reached a dead end. Can a Mozilla Firefox techy person please help me with the steps to do this if this is a good idea?

Please do let me know if there is a better / easier way and I can let you know if I've tried that already!

Open 4 20

Since I am using Mozilla VPN, Firefox should not be offering its internal VPN.

If a customer is already using Mozilla VPN, Firefox should not be offering its own internal VPN. It is counterproductive. A simple test should be written into Firefox. … (read more)

If a customer is already using Mozilla VPN, Firefox should not be offering its own internal VPN. It is counterproductive. A simple test should be written into Firefox.

Open 2

VPN interferes with accessing important websites. Do I have to continually shut VPN off to access these sites

I am repeatedly unable to access certain websites because VPN has blocked access. Is there a way to set certain sites so VPN allows access without needing to repeat this … (read more)

I am repeatedly unable to access certain websites because VPN has blocked access. Is there a way to set certain sites so VPN allows access without needing to repeat this instruction every time

Open 1 10