Firefox Community Forum

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am just in my Gmail, sometimes 4 or 5 times an hour. Is Chrome a better option?

I recently had to have my harddisk replaced as it had become corrupted. The technician did not reload Firefox or Thunderbird. I hope this can be done as a restore so that I find my bookmarked and favourite websites and my e-mails

When I try to login to AOL mail, I have to constantly sign in; it doesn't save my password. When I log into Navy Federal Credit union, it doesn't remember the browser for 2-step verification. It used to work.

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the browser shortly after, no tabs at all reopened even though this is my normal setting for Firefox: open all previous tabs when opening firefox. This setting had always worked before - as it does now with the new tabs. However, all my previous tabs as well as the freshly created groups have vanished. Do you have an explanation and ideally a way of recovering the tabs - or the groups at least? Thank you very much. Kind regards, Kerstin

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers but i can't figure out why its lagging so bad/not working on Firefox. I did some digging and tried resetting cache and cookies and switched of recommended settings but nothing seems to work.

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

When browsing a website that uses persistent storage, Firefox pops up a prompt from the URL bar that says "Allow <site> to store data in persistent storage?"

How can I disable the prompt so it never pops up to ask me and automatically blocks everything?

I looked in settings and didn't find anything and didn't see anything in about:config that obviously controls this behaviour either.

I found a screenshot online of the prompt I'm talking about.

Thanks.

How do I turn off the caption box. I can't find it anywhere in my controls. Also scrolling has been affected and works poorly. Is this a virus? I never changed any settings to enable this intrusion.

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.