Firefox Community Forum

The following content is machine translated: The passkey feature (login via QR code scanning with a mobile phone) is not available the Linux version of Firefox. Compared to Windows and macOS, the Linux version does not have a passkey option when logging in; it only has a "security key."(as shown in the image) I cannot use the pass key saved on my iPhone to log in to websites, which is very frustrating. Is this a bug or an incomplete feature? Thank you for your reply. device: archlinux

Untranslated (chinese) : 通行密钥功能（通过手机扫描二维码登录）在linux版的firefox上并不能使用，相比windows和macos，linux版在登录时并没有通行密钥选项，只有一个“安全密钥”（如图），我无法使用保存在iPhone上的通行密钥来登录网站，这很令人沮丧，这是一个bug还是没有完成的功能？感谢您的回复 设备：archlinux

When I go into Meetup.com to logon to my account the captcha function doesn't work and the LOG IN button does not enable. Before the last update it worked fine (My current version is 153.0.1). I contacted Meetup and they tell me the problem is in the browser. I am running an old version of Firefox on my Windows 7 laptop and the captcha works fine, I am able to Log on using Firefox on my laptop. Something is wrong with the last Firefox update.

Personally I do not like the new firefox. My bookmarks will not open in a new tab automatically when needed, it over rides the current tab that is opened. Additionally I am constantly being bothered with a unrelated pop up every time I open a new tab. and the Firefox logo used to appear so that you could click on it and get to firefox's home page. New version is horrible. may have to abandon and use another browser.

Shortcut for following: Fidelity investments = Fidelity.com Google inbox = mail.google.com/inbox Facebook = Facebook.com

Hello

I kept getting crashed error everytime I open firefox. It prompted me to update which I did and install. I LOST ALL my apps and passwords that was shortcut on firefox. I need that restored as it has a lot of my business access links to sites.

Additionally firefox keeps crashing and giving me error message to restore or close. I click close but I also clicked restore and it still kept on giving me issues. It's causing me a lot of stress.

Please get back to me asap [redacted phone# and email from public community support forum]

Hi my firefox just updated to version 153.0.1 on all 5 family computers some running win 11 and some win 10 and 2 win 11 pro. now we all experience firefox crashing and not loading pages. When we go to settings and select contact support it says the system crashed. Is there a way to roll back to a version that works without crashing without have to revert to goggle chrome or edge? regards Mal

Windows 11 PC using latest Firefox browser.

Suddenly, today, I can no longer sign in to my usual grocery shopping account, which I have been using without problems for many years. Firefox takes me to the home page but, when I try to sign in, the sign in page just keeps reloading and will not allow me to enter a username or password. I have cleared cache, cookies, and browser data, disabled virus/malware detection, turned off Windows fast start, restarted the PC but it makes no difference. I can sign-in using Chrome with no problem at all.

I am running Firefox version 153.0.1 on a 64bit install of Windows 11.

A few days ago I had to factory reset my computer, including a clean Windows install. Since then, when attempting to access https://vodafone.cz/muj/prihlaseni, I get an Imperva Error 15 "Access Denied" error screen - screenshot attached here. Clicking the Imperva logo on the bottom of the error message leads to https://www.imperva.com/why-am-i-seeing-this-page/?src=23.

I was able to access the site in the past, most recently on July 8, 2026 - this would have been Firefox version 152.0.5.

This error persists in troubleshooting mode but not in private/anonymous (with or without extensions enabled), nor does it appear in Microsoft Edge or Firefox on Adroid.

Clearing cookies and cache did not help - in fact the error first showed up on a clean install of Firefox, when there weren't any cookies or cache stored yet. I've tried different DNS over HTTPS settings and listing the site as an exception in settings, but none of this made a difference. Enabling Firefox's built in VPN also made no difference, regardless of the selected location.

I found a recent post (https://support.mozilla.org/en-US/questions/1588627) describing a similar issue on a different website and tried the suggestion listed there to try a fresh profile - this seemed to work, but within a couple of minutes of browsing the error message returned. I've even reinstalled Firefox entirely, but this too did not help for long.

Interestingly enough, the error message lists a proxy IP address (not blacked out on the screenshot) despite the fact that I am not using a proxy.

The website provider's tech support claims this is an issue on the user side, not theirs - they have not been able to replicate the issue.

Is there anything I'm missing that would explain why this is happening?

Thanks!

I'm running Firefox 153.1 64-bit on Windows 11 Pro 25H2. I have a LOT of bookmarks. Possibly over 3,000. Somehow over time I've managed to create a LOT of bookmarks in the Other Bookmarks folder unintentionally. I need to move and merge those to the correct Bookmarks Menu and ideally eliminate any dupes. Everywhere I look for a process to accomplish this I seem to get a lot of "can't be done". Does anyone know how to do this? Thanks for any help.

In trying to re-install Firefox, I got to where they sent a security code to bru..... This is my son who was else where and busy so the time limit hit and I was dropped. Now how do I restart?

Upgrading from System 7 PC to windows 11 PC. On new computer (windows 11) downloaded firefox, logged in; Bookmarks transfered, but some sites (AOL.com, for example) auto filling very old password. Old computer auto fills correct password. On new computer, password manager shows correct password. Why is it not working?