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I can't download anything on Firefox even after disabling all of my extentions. Troubleshoot mode works, but I don't know why.

As I described in my subject, I can't download ANYTHING through Firefox, unless it's in troubleshoot mode. I know that troubleshoot mode disables multiple things, includi… (read more)

As I described in my subject, I can't download ANYTHING through Firefox, unless it's in troubleshoot mode. I know that troubleshoot mode disables multiple things, including all of your themes and extensions and add-ons. For example, I can't open my own files in my AOL or Gmail email and download them. I also can't download things from my Google Drive. (Unless I'm in troubleshoot mode.)

However, thinking that it must be one of my add-ons, such as my adblock or any other one (and I mostly just have an adblock), I opened Firefox normally and completely disabled all of my add-ons, but that did not fix the problem.

I also tried downloading things while I had my Antivirus briefly paused, but that didn't work either.

The only time I can download things is in troubleshoot mode, and I don't know what's causing the problem.

Asked by jxinf Prieš 11 minučių

My Bookmark Tool bar items are missing after installing Firefox

Hi there, I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into… (read more)

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

Asked by gordonhuntley Prieš 1 dieną

Last reply by cor-el Prieš 27 minutes

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (read more)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Asked by esbrannon Prieš 1 dieną

Last reply by cor-el Prieš 31 minutę

How to select camera?

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera an… (read more)

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone.

Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone.

My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality.

Can you please help selecting a camera with the new Firefox?

Asked by gdukai.laptop Prieš 4 mėnesius

Last reply by UniQMG Prieš 39 minutes

An address is a URL. A search is keywords. They are not interchangeable. How do I get Firefox to stop mixing them up?

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors. When I click in th… (read more)

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors.

When I click in the search bar, it's because I want a keyword search with one of the search engines. A search is not a URL.

They are two completely different things, and treating either one as the other is error. I do not want Firefox to kidnap my cursor and teleport it to somewhere I didn't click. They are two entirely different spaces, they are not interchangeable. When I click in the search bar, it's because I want a search. Don't you dare second guess me and change my click to the address bar.

How do I turn off this stupid stupid stupid error behavior of FIrefox?

I tried this and it didn't work. In about:config • keyword.enabled and toggle it from True to False. • browser.fixup.alternate.enabled and toggle it from True to False.

Asked by boundlessly Prieš 1 dieną

Last reply by cor-el Prieš 46 minutes

conflict with therapy apppintment and not being able to upload documents into TA with Firefox

Help! I am a therapist. I am trying to upload my patient documents into my patient info system of therapy appointment and I cannot. TA tells me it is a firefox problem an… (read more)

Help! I am a therapist. I am trying to upload my patient documents into my patient info system of therapy appointment and I cannot. TA tells me it is a firefox problem and firefox help notes tell me it is a TLS handshake problem. Please help me use psychselect.com Therapy appointment again!

I cannot upload a screen shot because it says the file is too large. geez

Asked by jonna.capio Prieš 7 valandas

Last reply by cor-el Prieš 53 minutes

O’Reilly not loading page properly

Dear Firefox community I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is tha… (read more)

Dear Firefox community

I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is that the page is not loaded at once, but more "on demand," that is, it loads once we scroll down (fig. oreilly_firefox_01). It takes like 1s or 2s to load to load the rest of the text (fig. oreilly_firefox_02). Maybe it's related with the last Firefox update. With Chrome it works as expected.

It's not a big issue, just annoying.

94.0.2 (64-bit) OS Name: Microsoft Windows 10 Education OS Version: 10.0.18363 N/A Build 18363

Asked by marcelo.garcia Prieš 1 dieną

Last reply by jonzn4SUSE Prieš 1 valandą

Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (read more)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin Prieš 11 valandų

Last reply by jonzn4SUSE Prieš 1 valandą

Account picture

I want to change the image on my firefox account, but when I enter the page, all I see is a white screen with the firefox logo. I have also tried to refresh the page but … (read more)

I want to change the image on my firefox account, but when I enter the page, all I see is a white screen with the firefox logo. I have also tried to refresh the page but the result is still the same. Can you help me?

Asked by fidelisgalih Prieš 1 valandą

my mozilla metamask extention has gone blank

my metamask wallet has gone blank, and i cant log in or do anything with it as the UI shows nothing, most times its not a problem but my seed phrase from that wallet seem… (read more)

my metamask wallet has gone blank, and i cant log in or do anything with it as the UI shows nothing, most times its not a problem but my seed phrase from that wallet seems to be gone now as well. i dug into the extension files to find my vault file but its compressed in snappy from and i cant read it to pull my seed phrase that way. i cant just delete and reinstall the add on or i lose the seed phrase file. i have tried deleting cashe and restating nothing works, any help or ideas is appreciated i would hate to lost the crypto in that wallet

Asked by chrisjamesknox Prieš 5 valandas

Last reply by chrisjamesknox Prieš 1 valandą

Streaming video

Last night it worked fine but today I went onto Amazon Prime to watch movies or programs and it wouldn't play. It says I need the newest version of firefox to be able to … (read more)

Last night it worked fine but today I went onto Amazon Prime to watch movies or programs and it wouldn't play. It says I need the newest version of firefox to be able to watch. I have it already but no go.

Asked by furybakerman Prieš 1 dieną

Last reply by jonzn4SUSE Prieš 1 valandą

Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (read more)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall Prieš 1 dieną

Last reply by cor-el Prieš 1 valandą

sync firefox

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account cla… (read more)

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account clasijaz@mail.com is a valid email account. What is the problem???????? This code is new. I had no problem syncing with another new computer three months ago. It did not ask for a code last time.

Asked by clasijaz Prieš 1 valandą

Firefox browser feature?

When I used the Firefox browser YouTube videos would first show the thumbnail in a large screen size and then you have to click play is this a setting or feature? Would j… (read more)

When I used the Firefox browser YouTube videos would first show the thumbnail in a large screen size and then you have to click play is this a setting or feature? Would just be nice to see the thumbnail bigger sometimes

Thanks, Charlie

Asked by DrBluefaceTwitter Prieš 6 valandas

Last reply by andmagdo Prieš 1 valandą

dark again

My last question dealt with walmart ,and other sites being displayed with a dark background. Just now after opening firefox with google as the homepage,its all dark backg… (read more)

My last question dealt with walmart ,and other sites being displayed with a dark background. Just now after opening firefox with google as the homepage,its all dark background. It has never been like that.I do have an addon that enables dark reader,but it is disabled.

Asked by cs999 Prieš 2 valandas

Robotic voice reader

This is a request for the Mozilla team. Please add a Robotic voice reader in the future. The one on Microsoft Edge is excellent. That is one area that's hard to compet… (read more)

This is a request for the Mozilla team. Please add a Robotic voice reader in the future. The one on Microsoft Edge is excellent. That is one area that's hard to compete with. Please consider for Firefox.

Asked by rahnn Prieš 2 valandas