How do I get rid of Webcake 3.00?
I don't know how this got on my computer but every time I try to remove it from the control panel it doesn't let me. I have also tried going to my ad ons then extensions but it's not even there. Please help, thanks!
All Replies (2)
In order to uninstall a possibly unwanted extension, please do the following:
- From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
- Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
- You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
- To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
- Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.
You can find further information about uninstalling extensions in the following articles:
Remove a toolbar that has taken over your Firefox search or home page
You can check the "Windows Control Panel > Programs" for recently installed programs to see if anything from Conduit or any other suspicious software shows up.
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked