Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

when i open firefox, a blank page opens.. if i open one tab or many tabs, all of them open the same highjacked site 'alnaddy.com'

  • 4 replies
  • 24 have this problem
  • 13 views
  • Paskiausią atsakymą parašė marioz988

marioz988
marioz988
more options

i was using Firefox (12), now (13) with the same problem : Few days ago whenever i open firefox, the first page (starting page) is blank as i configure it under options/tools.. But if I open any tab on the same running window a strange site opens.. and if i open more tabs, the same site opens again and again.. i tried tools/options to blank the pages without success.. Mind you that this URL doesn't show in the window of : Tools/Options/General !! on the contrary, on IExplorer i had the same problem but, by blanking the starting page under tools/options, it is ok now.

i was using Firefox (12), now (13) with the same problem : Few days ago whenever i open firefox, the first page (starting page) is blank as i configure it under options/tools.. But if I open any ''tab'' on the same running window a strange site opens.. and if i open more ''tabs'', the same site opens again and again.. i tried tools/options to blank the pages without success.. Mind you that this URL doesn't show in the window of : Tools/Options/General !! on the contrary, on IExplorer i had the same problem but, by blanking the starting page under tools/options, it is ok now.

Chosen solution

FINALLY : The answer is in  : 'about:config' search and delete.

Skaityti atsakymą kartu su kontekstu 👍 4

All Replies (4)

finitarry
finitarry
more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

marioz988
marioz988 Klausimą uždavęs asmuo
more options

My problem is clearly explained... the answer is too general and is based on generalities given by Firefox. the support was not helpfull at all.!

marioz988
marioz988 Klausimą uždavęs asmuo
more options

Chosen Solution

FINALLY : The answer is in  : 'about:config' search and delete.

marioz988
marioz988 Klausimą uždavęs asmuo
more options

IMPORTANT


All those : Malwarebytes' Anti-Malware SuperAntispyware Portable Scanner wont eliminate the problem. In fact they quarantine files only and if you uninstall them the problem goes back.. The public here is misdirected to say the least..