Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Išspręsta Archyvinta

Norton 360 v6 toolbar and identity protection incomaptible with Firefox 13

house2004 replied
george

Norton 360 v. 6 toolbar and identity safe dont work with Firefox 13.01. Error message displayed under Firefox Add In manager.

Norton 360 v. 6 toolbar and identity safe dont work with Firefox 13.01. Error message displayed under Firefox Add In manager.

All Replies (2)

Chosen Solution

Hi,

You can try to update Norton. Please see this.

Support

i changed the properties of my mozilla firefox 13 to run in comptability mode for windows xp service pack 2 i right clicked on my firefox icon to properties then the compatability tab

and checked the box windows xp service pack 2 i was able to get my add ons and enable them in my firefox tools restart the browser and my norton 360 V6 toolbar is now working

hope this helps users of windows xp 8/11/12