Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot retain the home page I have saved.

  • 1 reply
  • 23 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

I use bbc as my home page. This opens with London as a location. On previous versions I have changed the location to Aberdeen and then this has become my home page. This new version does not allow me to do this, and keeps opening with London as the location details.

I use bbc as my home page. This opens with London as a location. On previous versions I have changed the location to Aberdeen and then this has become my home page. This new version does not allow me to do this, and keeps opening with London as the location details.

All Replies (1)

more options

Such details are stored in a cookie.

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.