Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Restoring Thunderbird after Windows Reinstall

Rick replied
Tom W

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails that are stored on my PC as mobx files. I do not use Thunderbird as an active email client. I reinstalled Thunderbird, but have been unable to get it to find my mobx files that are stored together in a folder.

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails that are stored on my PC as mobx files. I do not use Thunderbird as an active email client. I reinstalled Thunderbird, but have been unable to get it to find my mobx files that are stored together in a folder.
Pridėtos ekrano nuotraukos

All Replies (1)

You want to put the mbox files in the Local Folders pseudo-account. Your Local Folders pseudo-account seems to be hidden.

  1. Click on the three dots on the right of the "new message" button and uncheck "Hide local folders".
  2. Install the ImportExporttoolsNG add-on.
  3. Right click on the Local Folders account name in the folder pane.
  4. Select ImportExportTools NG > Import mbox files > All mbox files from directory.
Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.