After Thunderbird update, Thunderbird seems to be stuck in update mode
Hi,
My Problem: After an update Thunderbird does not let me access any functions, and just stays with an "empty" screen (see below)
What happened/lead to the problem? Thunderbird requested to be updated. After the update run, thunderbird was restarted (as requested). This is how it looks after restart (see image 1) Almost none of the functions work.
What might be the cause? From my guess it seems that Thunderbird is still in the mode to complete the update. For some reason it cannot complete the update cycle- As you can see in the second screenshot it still says a restart is necessary. When I click on the button, thunderbird restarts, but still with the same (empty) screen.
System Info:
Windows 10
I currently use thunderbird 91.10.0
What I already tried:
- I already tried to use "safe mode" . But it didn't help either
- I already tried to uninstall / reinstall thunderbird. But still I get in this endless update cycle.
- Tried to instal 91.1.0
Chosen solution
Hi, I was able to fix it myself. It seems that my "global-messages-db.sqlite" in my profile was no accessible any more. I tried to open it using Notepad++ and received a Windows Error "0x80071129" with a cryptic error message. Background info (which makes partially sense in this respect). I have stored my thunderbird profile in my "Documents" Folder on C:\. Parts of this folder (including thunderbird profile) are synced to my synology (for backup reasons). So I suspect that at the very moment of the update the sqlite sync failed.
How I resolved the problem?
I right clicked on start to use Windows Powershell (as Administrator)... I am not sure whether this was necessary. I started chkdsk /F only to learn that it can only be run during the next startup. So I rebooted. And guess what: That resoled the problem!
Skaityti atsakymą kartu su kontekstu 👍 0All Replies (4)
Hold the shift key when you start Thunderbird. If it starts, remove any non English dictionaries and restart.
Hi thanks for your reply. But when I start Thunderbird.exe while holding the Shift key it shows me this dialogue (no option to remove english dictionaries).
Further information my problem:
When I use Tools->Developer Tools->Error Console , I see this:
Unexpected event profile-after-change URLQueryStrippingListService.jsm:224
Unknown Collection "thunderbird/query-stripping" RemoteSettingsClient.jsm:160
Uncaught TypeError: this.asyncConnection is null
createNounTable resource:///modules/gloda/GlodaDatastore.jsm:1519 defineNoun resource:///modules/gloda/Gloda.jsm:909 <anonymous> resource:///modules/gloda/NounMimetype.jsm:574 <anonymous> resource:///modules/gloda/GlodaFundAttr.jsm:18 <anonymous> resource:///modules/gloda/Everybody.jsm:7 <anonymous> resource:///modules/gloda/GlodaPublic.jsm:8 listener resource:///modules/activity/glodaIndexer.jsm:99 listenerWrapper resource:///modules/activity/glodaIndexer.jsm:71 addListener resource:///modules/gloda/GlodaIndexer.jsm:695 init resource:///modules/activity/glodaIndexer.jsm:73 <anonymous> resource:///modules/activity/activityModules.jsm:22 <anonymous> chrome://messenger/content/msgMail3PaneWindow.js:26
GlodaDatastore.jsm:1519:9 Uncaught TypeError: this.asyncConnection is null
createNounTable resource:///modules/gloda/GlodaDatastore.jsm:1519 defineNoun resource:///modules/gloda/Gloda.jsm:909 <anonymous> resource:///modules/gloda/NounMimetype.jsm:574 <anonymous> resource:///modules/gloda/GlodaFundAttr.jsm:18 <anonymous> resource:///modules/gloda/Everybody.jsm:7 <anonymous> resource:///modules/gloda/GlodaPublic.jsm:8 <anonymous> resource:///modules/gloda/Facet.jsm:11 <anonymous> chrome://messenger/content/glodaFacetTab.js:6
GlodaDatastore.jsm:1519:9 Uncaught TypeError: this.asyncConnection is null
createNounTable resource:///modules/gloda/GlodaDatastore.jsm:1519 defineNoun resource:///modules/gloda/Gloda.jsm:909 <anonymous> resource:///modules/gloda/NounMimetype.jsm:574 <anonymous> resource:///modules/gloda/GlodaFundAttr.jsm:18 <anonymous> resource:///modules/gloda/Everybody.jsm:7 <anonymous> resource:///modules/gloda/GlodaPublic.jsm:8 <anonymous> chrome://gloda/content/overlay.js:6
GlodaDatastore.jsm:1519:9 Uncaught TypeError: this.asyncConnection is null
createNounTable resource:///modules/gloda/GlodaDatastore.jsm:1519 defineNoun resource:///modules/gloda/Gloda.jsm:909 <anonymous> resource:///modules/gloda/NounMimetype.jsm:574 <anonymous> resource:///modules/gloda/GlodaFundAttr.jsm:18 <anonymous> resource:///modules/gloda/Everybody.jsm:7 <anonymous> resource:///modules/gloda/GlodaPublic.jsm:8 <anonymous> resource:///modules/gloda/GlodaMsgSearcher.jsm:8 <anonymous> resource:///modules/QuickFilterManager.jsm:29 <anonymous> chrome://messenger/content/quickFilterBar.js:13
GlodaDatastore.jsm:1519:9 Uncaught TypeError: this.asyncConnection is null
createNounTable resource:///modules/gloda/GlodaDatastore.jsm:1519 defineNoun resource:///modules/gloda/Gloda.jsm:909 <anonymous> resource:///modules/gloda/NounMimetype.jsm:574 <anonymous> resource:///modules/gloda/GlodaFundAttr.jsm:18 <anonymous> resource:///modules/gloda/Everybody.jsm:7 <anonymous> resource:///modules/gloda/GlodaPublic.jsm:8 <anonymous> resource:///modules/gloda/GlodaMsgSearcher.jsm:8 <anonymous> chrome://messenger/content/tabmail.js:18
GlodaDatastore.jsm:1519:9 Uncaught TypeError: gMailInit is undefined
<anonymous> chrome://messenger/content/messenger.xhtml:270
messenger.xhtml:270:5
<anonymous> chrome://messenger/content/messenger.xhtml:270
this.asyncConnection is null GlodaDatastore.jsm:1519 Uncaught TypeError: tabmail.getBrowserForSelectedTab is not a function
getBrowser chrome://messenger/content/mailWindow.js:812 messagePaneOnResize chrome://communicator/content/contentAreaClick.js:87 onresize chrome://messenger/content/messenger.xhtml:1
mailWindow.js:812:28 Uncaught TypeError: tabmail.registerTabType is not a function
<anonymous> chrome://calendar/content/calendar-tabs.js:376
calendar-tabs.js:376:11 Uncaught TypeError: tabmail.getBrowserForSelectedTab is not a function
getBrowser chrome://messenger/content/mailWindow.js:812 messagePaneOnResize chrome://communicator/content/contentAreaClick.js:87 onresize chrome://messenger/content/messenger.xhtml:1
mailWindow.js:812:28 Uncaught (in promise) TypeError: tabmail.registerTabType is not a function
init chrome://messenger/content/chat/chat-messenger.js:1609
chat-messenger.js:1609:13 Uncaught TypeError: gFolderDisplay is null
updateCheckedStateForIgnoreAndWatchThreadCmds chrome://messenger/content/mailWindowOverlay.js:192 goUpdateMailMenuItems chrome://messenger/content/mailWindowOverlay.js:182 oncommandupdate chrome://messenger/content/messenger.xhtml:1 onpopupshowing chrome://messenger/content/messenger.xhtml:1
mailWindowOverlay.js:192:1 Uncaught (in promise) TypeError: tabmail.openTab is not a function
openTab chrome://communicator/content/utilityOverlay.js:262 openContentTab chrome://communicator/content/utilityOverlay.js:286 openAddonsMgr chrome://messenger/content/mailCore.js:577 openAddonsMgr chrome://messenger/content/mailCore.js:549 oncommand chrome://messenger/content/messenger.xhtml:1
utilityOverlay.js:262:22 Uncaught TypeError: gFolderDisplay is null
updateCheckedStateForIgnoreAndWatchThreadCmds chrome://messenger/content/mailWindowOverlay.js:192 goUpdateMailMenuItems chrome://messenger/content/mailWindowOverlay.js:182 oncommandupdate chrome://messenger/content/messenger.xhtml:1 onpopupshowing chrome://messenger/content/messenger.xhtml:1
mailWindowOverlay.js:192:1 Uncaught TypeError: gFolderDisplay is null
updateCheckedStateForIgnoreAndWatchThreadCmds chrome://messenger/content/mailWindowOverlay.js:192 goUpdateMailMenuItems chrome://messenger/content/mailWindowOverlay.js:182 oncommandupdate chrome://messenger/content/messenger.xhtml:1 onpopupshowing chrome://messenger/content/messenger.xhtml:1
mailWindowOverlay.js:192:1
Furhtermore I cannot access:
Tools->Account Settings not Tools->Preferences
Any help?
Best regards Hannes
Chosen Solution
Hi, I was able to fix it myself. It seems that my "global-messages-db.sqlite" in my profile was no accessible any more. I tried to open it using Notepad++ and received a Windows Error "0x80071129" with a cryptic error message. Background info (which makes partially sense in this respect). I have stored my thunderbird profile in my "Documents" Folder on C:\. Parts of this folder (including thunderbird profile) are synced to my synology (for backup reasons). So I suspect that at the very moment of the update the sqlite sync failed.
How I resolved the problem?
I right clicked on start to use Windows Powershell (as Administrator)... I am not sure whether this was necessary. I started chkdsk /F only to learn that it can only be run during the next startup. So I rebooted. And guess what: That resoled the problem!