Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

New laptop. Windows 10 and I use firefox...

welshpatlewis
welshpatlewis
more options

I have found that I am locked out of certain sites.

I believe there must be a factory child lock set up. It wasn't any problem on my old laptop, so I know it's not a problem with my internet provider...

Many thanks

I have found that I am locked out of certain sites. I believe there must be a factory child lock set up. It wasn't any problem on my old laptop, so I know it's not a problem with my internet provider... Many thanks

All Replies (2)

FredMcD
FredMcD
more options

This may be an issue with the settings of Win 10.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

You could check your "Microsoft Family" settings:

https://account.microsoft.com/family/about