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How can I fix firefox tabs crashing?

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  • 4 have this problem
  • 1657 views
  • Paskiausią atsakymą parašė kalle.tammemae

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Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Pridėtos ekrano nuotraukos

Chosen solution

My RAM seems to be fine,

The issue appears to have been resolved however. It seems there was a bug involving offline data and cache that kept crashing Firefox and deleting it. When it got a chance to actually store the data the crashes stopped and Firefox is running. Or the newest version of Firefox fixed the problem. Thanks for the assist though!

Skaityti atsakymą kartu su kontekstu 👍 0

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-c1ef2be4-1035-49d7-9812-57f2b0200310 3/9/2020, 6:31 PM View bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 3/9/2020, 6:31 PM View bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 3/9/2020, 6:31 PM View bp-321a8b18-a379-41f7-bac8-9b3e80200310 3/9/2020, 6:31 PM View bp-a951e241-dd05-4267-9fab-6324f0200310 3/9/2020, 6:31 PM View bp-b4f95352-6b3c-49b5-8d23-45d680200310 3/9/2020, 6:31 PM View bp-963c0e17-106d-45fa-aded-cce320200310 3/9/2020, 6:31 PM View bp-8ef26a02-ba79-4810-95ca-3c7100200310 3/9/2020, 6:31 PM View bp-f9e63368-2ea1-49f1-bc62-952790200310 3/9/2020, 6:31 PM View bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 3/9/2020, 6:31 PM View

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Crash Time Unknown bp-c1ef2be4-1035-49d7-9812-57f2b0200310 bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 bp-321a8b18-a379-41f7-bac8-9b3e80200310 bp-a951e241-dd05-4267-9fab-6324f0200310 bp-b4f95352-6b3c-49b5-8d23-45d680200310

Signature: memcpy | `anonymous namespace'::StringBuilder::ToString

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++ Crash Time Unknown bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 Signature: js::MapGCThingTyped<T>

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] +++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:36:40 GMT bp-963c0e17-106d-45fa-aded-cce320200310 Signature: core::ptr::real_drop_in_place<T> | core::ptr::real_drop_in_place<T> | geckoservo::glue::Servo_StyleSet_Drop

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 09:30:53 GMT bp-8ef26a02-ba79-4810-95ca-3c7100200310 Signature: js::jit::MaybeEnterJit

This is for Sumo's Related Bugs 1461724 NEW --- [ARM/ARM64] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Xperia X/Xperia Z5/Galaxy S6)

1461480 RESOLVED INCOMPLETE [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address)

1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional)

1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit 858032NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:05:22 GMT bp-f9e63368-2ea1-49f1-bc62-952790200310 Signature: js::MapGCThingTyped<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 11:01:04 GMT bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 Signature: js::jit::OptimizeMIR

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Modified by FredMcD

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Chosen Solution

My RAM seems to be fine,

The issue appears to have been resolved however. It seems there was a bug involving offline data and cache that kept crashing Firefox and deleting it. When it got a chance to actually store the data the crashes stopped and Firefox is running. Or the newest version of Firefox fixed the problem. Thanks for the assist though!

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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Firefox keeps crashing in all under my control of three Windows 10 computers. Just randomly, sometimes right after launch, usually when opening new tab or just new page. Feels a bit more often when there are tens of tabs and several windows open but it happens too when there is only one window with few tabs.

About crashes: "No crash reports have been submitted". I.e. crashes happen without any feedback information!

Some of updates have mitigated the problem but then (after another update?) the phenomena is appearing again and keeps ... annoying. After re-launch all tabs can be restored like nothing happened. There are only two extensions related to eID and three plug-ins (OpenH264, Shockwave Flash and Widevine). Restarting with Adds-on disabled does not help. Clearing the history, cookies, etc. does not help. I have remarkably big bookmarks menu inherited from early times of Firefox (quite useless but has some nostalgic-historical value). Might this be a reason?

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