Archiving and email disappears
I use thunderbird. Most recent version. I have archiving set as instructed. Worked great until a week ago. Now when I click on the archive button, the file/email disappears and is no where to be found. Gone by by...…..
Chosen solution
Are you talking about a Pop or Imap account ? What is server eg: gmail ? Is the 'Archive' folder in the same account or is it in 'Local Folders' mail account? Can you see the 'Archive' folder?
If Imap account, double check you have selected and subscribed to see 'Archive' the folder.
- Right click on imap mail account in Folder Pane and select 'Subscribe'
- click on 'Refresh' button
- select/highlight the Archive folder and any of its subfolders.
- clickon 'Subscribe'
- click on OK
If this is gmail, then the archive folder is the 'All Mail' folder, in which case you may not want to subscribe to see it, as it hold everything sent, received, archived the lot. Archiving to gmail just means removing labels.
All Replies (2)
Chosen Solution
Are you talking about a Pop or Imap account ? What is server eg: gmail ? Is the 'Archive' folder in the same account or is it in 'Local Folders' mail account? Can you see the 'Archive' folder?
If Imap account, double check you have selected and subscribed to see 'Archive' the folder.
- Right click on imap mail account in Folder Pane and select 'Subscribe'
- click on 'Refresh' button
- select/highlight the Archive folder and any of its subfolders.
- clickon 'Subscribe'
- click on OK
If this is gmail, then the archive folder is the 'All Mail' folder, in which case you may not want to subscribe to see it, as it hold everything sent, received, archived the lot. Archiving to gmail just means removing labels.
Got it. Thanks