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Solved Archyvinta

Thunderbird authentication failure while connecting to server imap.gmail.com

schaloule replied
schaloule

I am running thunderbird 60.5.3 32bit on windows with five different imap accounts configured. Until yesterday everything has worked well for the last 6 months. When I booted my w7 x64 today I get the subjected error message for my gmail account. All other imap accounts work ok. I am also running POP peeper which is also configured with imap the same way as thunderbird is. I use pop peeper to quickly check all my accounts because it can show all incoming messages for all accounts in one view. POP peeper still works with my gmail accounts so the problem with gmail and thunderbird is very likely to be a thunderbird issue. Any hints what may cause the issue and how to troubleshoot it?

I am running thunderbird 60.5.3 32bit on windows with five different imap accounts configured. Until yesterday everything has worked well for the last 6 months. When I booted my w7 x64 today I get the subjected error message for my gmail account. All other imap accounts work ok. I am also running POP peeper which is also configured with imap the same way as thunderbird is. I use pop peeper to quickly check all my accounts because it can show all incoming messages for all accounts in one view. POP peeper still works with my gmail accounts so the problem with gmail and thunderbird is very likely to be a thunderbird issue. Any hints what may cause the issue and how to troubleshoot it?

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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Chosen Solution

After 2 hours the problem suddenly has disappeared. Maybe it was more google than thunderbird related after all. Nonetheless it is still strange to me because POP peeper did not have the problem to access my gmail imap account. I had double checked that both programs use the same credentials and oauth method. Anyway the problem is gone again.